Shipping Information

At Buy Men’s Apparel, we are committed to providing you with a seamless shopping experience. Here’s everything you need to know about our shipping policies:

• Order Processing Time: 1-2 business days
• Standard Shipping: Delivered within 10-15 business days via DHL or FedEx. Shipping fee: $12.95
• Free Shipping: Available for orders over $50, delivered within 15-25 business days via EMS

Please note that delivery times may vary depending on your location and any potential customs delays.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a hassle-free returns and exchanges process. Please review our policies below:

Return & Exchange Policy

We accept returns and exchanges within 15 days from the date you receive your order. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.

Non-Returnable Items

Due to hygiene reasons, the following items are non-returnable:

• Headwear (e.g., hats and caps)
• Slippers & Flip Flops

Return & Exchange Process

1. Contact Us: Email us at [email protected] with your order number and the reason for your return or exchange request. You can use the template provided below.
2. Receive Instructions: We will provide you with detailed instructions on how to return your item, including the return address.
3. Ship Your Item: Pack the item securely in its original packaging and ship it to the provided address. Please include a copy of your order confirmation or a note with your order number.
4. Wait for Processing: Once we receive your returned item, we will inspect it and process your return or exchange within 5 business days.

Refund Process

Once your return is processed, your refund will be issued to the original payment method used during the purchase. Please allow the following time for the refund to reflect in your account:

• Credit/Debit Cards: 5-10 business days
• PayPal: 3-5 business days

Exchange Process

If you are requesting an exchange, we will ship the new item to you once the returned item is received and processed. Shipping costs for exchanges will be covered by us.

Return & Exchange Request Template

Subject: Return/Exchange Request - Order # [Your Order Number]

Body:
Dear Buy Men's Apparel Team,

I would like to request a [return/exchange] for my recent purchase. Below are the details of my order:

Order Number: [Your Order Number]
Item(s) to Return/Exchange: [List the item(s) and reason for return/exchange]

Please provide me with the necessary instructions to proceed with the return/exchange.

Thank you,
[Your Full Name]
[Your Email Address]
        

Contact Us

If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected].

Thank you for shopping with Buy Men’s Apparel. We appreciate your business and are here to ensure you have a positive shopping experience!